Privacy Policy for Tender Touches

Effective Date : December 25, 2024

At Tender Touches, your privacy is of utmost importance to us. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect your information. By using our website or making a purchase from us, you consent to the practices outlined in this policy.

1. Information We Collect

We collect a variety of information to enhance your experience with us. The information may include:

  • Personal Information: This includes your name, email address, shipping and billing addresses, phone number, and payment details when you create an account, make a purchase, or contact us.
  • Payment Information: For transactions, we gather payment data such as credit/debit card numbers and billing addresses. We do not store your full payment information after the transaction is completed.
  • Website Interaction Data: Our website automatically collects data such as your IP address, browser type, device details, and the pages you visit. This information helps us improve our website and personalize your experience.
  • Third-Party Information: In some instances, we may receive information about you from third-party partners, such as social media platforms, payment processors, or advertising networks.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: We use your personal details to process your orders, including payment processing, shipping, and customer support.
  • Customer Support: If you have any queries or issues, we use your information to resolve them and provide support.
  • Marketing and Promotions: With your consent, we may send promotional emails, offers, or newsletters. You can opt-out of these communications at any time.
  • Improving Our Services: We use your data to analyze usage trends, improve our website functionality, and offer personalized content and recommendations.
  • Compliance with Legal Requirements: We may use your personal information as required by law or to enforce our legal rights.

3. How We Protect Your Information

We take appropriate measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction:

  • Encryption: We use SSL (Secure Socket Layer) encryption to protect sensitive information during transmission, such as payment details.
  • Access Control: Only authorized personnel have access to your data. We implement strict access control measures to ensure its security.
  • Data Storage Security: Your personal data is stored securely in encrypted databases that are protected by advanced security protocols.

4. Sharing Your Information

We respect your privacy and do not sell, rent, or lease your personal information. However, we may share your data in the following circumstances:

  • Service Providers: We work with third-party service providers to assist with various aspects of our business, such as payment processing, shipping, or email marketing. These third parties have access to your personal information but are required to protect it and use it only for specific tasks.
  • Legal Compliance: We may disclose your information when required by law, such as in response to legal requests or to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred. We will notify you of such a transfer and ensure your data remains protected.

5. Your Rights and Choices

As a user, you have the following rights over your personal data:

  • Access and Updates: You can access, update, or correct your personal information by logging into your account or contacting us directly.
  • Opt-Out of Marketing Communications: You can unsubscribe from promotional emails at any time by following the unsubscribe link in our emails or contacting us directly.
  • Cookie Preferences: You can manage your cookie preferences through your browser settings. However, disabling cookies may limit your experience on our website.
  • Data Deletion: You may request the deletion of your personal data, subject to certain exceptions (such as legal obligations).

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small files that help us remember your preferences and analyze how you interact with our website. You can adjust your browser settings to block cookies, but doing so may affect some features of the website.

7. Third-Party Websites

Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of those websites before providing any personal information.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected data from a child, we will take steps to delete it immediately. If you believe that we have collected personal information from a child under 13, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website and indicate the effective date. We encourage you to review this page regularly to stay informed about how we protect your privacy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at: